Please read this policy before submitting personal information or requesting travel services.
01. Scope of This Policy
This Privacy Policy applies to information you provide to LetzPlan Adventures through this website, including when you submit a travel enquiry, request a quotation, contact us by email, WhatsApp or telephone, or otherwise ask us to arrange travel-related services.
It is intended to explain our information practices in clear language. Specific supplier or booking arrangements may contain additional privacy notices where another organization independently processes your information.
02. Information We May Collect
Depending on the service you request, we may receive information such as:
- Your name and contact details, including phone number, WhatsApp number and email address.
- Travel requirements such as destination, dates, number of travellers, accommodation preferences and transport preferences.
- Information needed to arrange a booking, such as passenger or traveller details, identification or visa-related information, where you choose to provide it.
- Messages, enquiries, quotations, booking instructions and other communications you send to us.
- Basic technical information that may be made available by your browser or hosting environment, where applicable.
Please do not send payment-card passwords, account passwords, one-time passwords or other credentials through an enquiry form, email or WhatsApp message.
03. How We Use Information
We may use information to:
- Respond to your enquiries and provide quotations or travel recommendations.
- Arrange or coordinate requested hotel, bus, train, flight, cab, visa, insurance and travel-package services.
- Communicate booking details, changes, confirmations, documents and service updates.
- Provide customer support, resolve issues and maintain records of business transactions.
- Meet applicable legal, regulatory, accounting, fraud-prevention or record-keeping requirements.
- Improve our website, services and enquiry experience where permitted by applicable law.
04. Sharing Information With Service Providers
We may share information that is reasonably necessary to fulfil a service you request. Depending on the booking, this can include airlines, hotels, transport operators, visa or documentation partners, travel-insurance providers, payment providers, technology providers, destination partners and other suppliers.
We do not intend to sell your personal information as a standalone commercial product. We share information with third parties when needed to provide a requested service, operate the website or comply with legal obligations, subject to applicable law.
05. Payments and Sensitive Information
Where a booking requires payment, payment processing may be handled by a third-party payment provider or supplier. We do not ask you to send card PINs, CVVs, passwords or one-time passwords through ordinary website enquiries or messaging channels.
If a supplier requires identification, passport, visa or other travel-document information, provide it only through a secure channel requested for that specific booking whenever one is available.
06. Cookies and Similar Technologies
Our website may use essential browser or hosting technologies required for normal operation. If non-essential analytics, advertising, embedded content or other tracking technologies are introduced, this policy may be updated to explain their purpose and the choices available to visitors.
07. Data Security and Retention
We take reasonable administrative, technical and organizational measures intended to protect information from unauthorized access, misuse, alteration or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
We retain information for as long as reasonably necessary for the purpose for which it was collected, to complete or support a transaction, to maintain business and accounting records, to resolve disputes, or to comply with applicable legal obligations.
08. Your Privacy Choices and Rights
Depending on the law that applies to your information, you may have rights relating to access, correction, updating, withdrawal of consent, deletion or grievance redressal. Requests may be subject to lawful exceptions, including information that must be retained for a transaction, security, legal or regulatory purpose.
To make a privacy request, contact us using the details below. We may need to verify the request before acting on it.
09. Children
Our website is intended for general travel enquiries and is not directed at children for independent use. If a parent or lawful guardian believes a child has provided personal information to us without appropriate authorization, please contact us so that we can review the request.
10. Changes to This Policy
We may update this Privacy Policy when our services, website features, suppliers or applicable legal requirements change. The latest version will be published on this page with an updated effective date.
11. Contact Us
For privacy questions, correction requests or other data-related concerns:
LetzPlan Adventures
Phone / WhatsApp: +91 84519 67129
Email: letzplanadventures@gmail.com
Location: Thane, Maharashtra, India
This website policy is general information and should be reviewed against the business's actual data flows, vendors and legal obligations before publication as a final legal document.